Discover Mechanical

Non dealer servicing and your vehicle warranty, explained.

Technician speaking with a customer about car service.

Is your vehicle under a new car warranty?

Did you know that it doesn’t require servicing through the dealer?
Dealer versus non dealer servicing can cause people some confusion. Many are concerned that their new car warranty will become void should they have their car serviced with a non dealer. In fact, this is not the case.

Dealer vs Non Dealer servicing - what’s the difference?

Under Australian Consumer Law, you have a choice as to where you have your car serviced. A vehicle manufacturer cannot specify that your car be serviced through a particular dealer, or group of dealers, as part of the warranty conditions. You can have your vehicle’s log book servicing carried out at any qualified service centre.
When choosing a non dealer service centre, it is important to ensure that you select one that is recognised as a qualified workshop. A non dealer log book service must still meet all the essential requirements. Your log book can be signed and stamped by any qualified mechanic and it will not affect the manufacturer’s warranty, so long as they are using quality parts.

Where can you have a qualified log book service?

BestDrive is your local expert. We offer an extensive range of services, including wheel alignment, wheel balancing, brakes, batteries and log book servicing. Our fully qualified technicians are committed to providing you with the best value, exceptional service and quality products to ensure that your vehicle is operating at its optimal best.
Our qualified technicians will complete all the necessary log book checks and repairs using only the most up to date mechanical equipment and technology. When you have your log book service at BestDrive, we will ensure that all work completed is done in the way that your vehicle manufacturer intended.
Technician conducting a log book service on a car.

How do you know when your car is due for a log book service?

You can find the recommended service intervals, as specified by the vehicle manufacturer, in your vehicle log book. Typically, your vehicle manufacturer will specify maximum time and distance intervals between services. This is generally around every 6 months or 10,000 kilometers - whichever comes first.
You must adhere to the vehicle manufacturer’s service intervals in order to meet the conditions of the warranty. The recommended servicing guidelines for your car are specific to its make and model. This is why it is a good idea to familiarise yourself with your vehicle manufacturer’s recommendations to ensure they are being met.

Why maintaining regular services matters.

Regular servicing is a necessary expense that ensures your vehicle is operating as it should, is keeping you safe on the roads and may help you to avoid more costly repairs further down the track. Adhering to the recommended services in your log book will also improve your vehicle’s resale value, when the time comes.
The benefits of a regularly serviced vehicle include:
  • Reduced fuel consumption
  • Enhanced vehicle safety
  • Prolonged engine life
  • Prevention of the wearing of moving parts
Woman and child driving in a passenger car.
Is your vehicle due for its next log book service? Why not contact your local BestDrive store? Our qualified technicians will provide you with peace of mind that your vehicle is safe and performing at its best. They’ll also ensure that your service is your warranty
Why not have your next service with the trusted professionals at your local BestDrive? We can give you the peace of mind that your vehicle is both safe and performing at its best. Our qualified technicians can sign and stamp your log book to honour your warranty conditions.
BestDrive. You drive, we care.

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