Discover Mechanical

Log book servicing explained

Mechanic discussing car service with customer.

Completing regular vehicle log book servicing assists you in preserving resale value, extending the life of the vehicle and can maintain your new car warranty. 

What is a log book service?

A log book service is a comprehensive service. It is a series of scheduled services, which are intended to be carried out at either at a specific time or kilometer intervals.
It involves checking and, where required, replacing certain components and fluids on your vehicle. This is done in accordance with the manufacturer’s recommendations. The guidelines for your cars log book servicing recommendations are specific to the make and model and aim to keep your car in good condition.
Your vehicle log book provides information from the manufacturer regarding the specified or recommended services intended for your car. This aids the mechanic in knowing exactly what components of your vehicle require servicing, and when.
Adhering to scheduled log book services, and having these recorded in your vehicle log book, provides you with a useful record of all completed services. This is of particular importance at the time of resale. If you can provide evidence of a well maintained car, it will assist in preserving your vehicle’s value.
Mechanic conducting a log book service on a car.

How often does my car require a log book service?

It is generally recommended that you have your car serviced every six months or 10,000kms, whichever comes first, however this differs from model to model.
It is important to adhere to the manufacturer’s recommendations regarding log book service intervals in order to maintain your vehicle warranty.
You can refer to your vehicle log book to see when it is next due for a log book service. If you are unsure, you can always speak with the staff at your local BestDrive store who are happy to assist.

Why are log book services important?

When you purchase a new vehicle, or one that is still under warranty, you need to adhere to the specified logbook services in order to maintain your warranty.
Log book servicing can be considered as a proactive approach to car maintenance. It aims to ensure that your car is performing at its optimal best through regular inspections. They can assist in the prevention of costly repairs by addressing minor problems before they potentially cause major damage.
Qualified mechanic servicing a car.

What services are included in a log book service?

Log book services are designed to be carried out at specific intervals, which means that each service differs.
Some log book services are minor, and may include things such as checking the oil filter, an engine oil change and a thorough visual inspection of the vehicle. Others are major services, which can include replacing spark plugs, cabin and fuel filters and timing belts.
Each service will be dependent on the manufacturer’s log book recommendations and how many kilometers the car has done.

Dealer vs Non Dealer service - will a non dealer service void my warranty?

It is a common misconception that you must return to your car dealership for new car log book servicing in order to maintain the warranty. In fact, you have a choice. Under Australian Consumer Law, you may have your log book servicing carried out at any qualified service centre.
If you choose to have your log book servicing conducted at a qualified workshop, independently of the dealership network, the log book can still be signed and stamped. This will not affect the manufacturer’s warranty.
It is important that any log book servicing conducted at a non dealership still meets all the essential requirements. At BestDrive, our qualified technicians deliver high quality services, carried out the way that your vehicle manufacturer intended.
At BestDrive, our qualified technicians will do all the necessary log book checks and repairs to ensure that your vehicle is serviced to the highest standard. We use only the most up to date mechanical equipment and technology to do this.
BestDrive. You drive, we care.

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